Hutt City Council, Community Information & Services Guide
Hutt City Council, Community Information & Services Guide
Your Guide to Jackson Street
The package is curated to ensure that newcomers have everything they need for setting up a business in Jackson Sreet, Petone. the package includes informatiopn of essential, local services and information needed for setting up and business in Jackson Street, Petone, including rubbish collection, street cleaning, emergency contacts, and transport services.
Rubbish Collection & Waste Services
Cardboard Collection
- When: Tuesday mornings
- How: Flatten and tie boxes together securely. Leave them at the nearest street corner on Monday night.
Public Rubbish Bins
- Emptied daily
- For public use only – not for business or commercial waste
For more info: Disposing of Your Rubbish
Street Cleaning
- Road Cleaning: Nightly, typically in the late evening or early morning hours
Help keep Jackson Street clean for locals, shoppers, and tourists alike. If you notice issues like overflowing bins, graffiti, dog waste, or dirty bus stops, contact the Council:
📞 Phone: 04 570 6666
💻 Online Reporting: Report a Problem
Graffiti Removal
Report vandalism promptly so it can be removed quickly.
- Free mobile graffiti removal for all private property owners in Lower Hutt
- Report graffiti on:
- Private property
- Council property – use the same link
In the act? Call 105 and report to Police – do not approach the offender.
Roads, Parking & Transport
Parking Services:
Council Parking Info
Includes:
Council-owned car parks, Time – limited zones and pay display machines.
It also includes information regarding Special Permits, Compaints and enforcements.
Public Transport – Metlink
Your hub for bus, train, school, and ferry services.
Printed timetables available at: Petone Neighbourhood Hub

Emergency and Essential Contacts
Emergency & Essential Contacts
Hutt City Council
📍 Address: 30 Laings Road, Lower Hutt
📧 Email: contact@huttcity.govt.nz
📞 Phone: 04 570 6666 | 0800 HUTT CITY
🕒 Hours: Mon–Fri, 8:00 AM – 5:00 PM
Emergency Numbers (Nationwide)
- Police, Fire, Ambulance, Civil Defence, Environmental Hazards – Dial 111
- Deaf Emergency Fax: 0800 16 16 10
- Deaf Emergency TTY: 0800 16 16 16
Local Services
Defibrillators in Petone: View Locations
Petone Police Constable: 04 560 2600
Crimestoppers (Anonymous): 0800 555 111
Hutt Hospital (Wellington): 04 566 6999
Petone Medical Centre: 32 Richmond Street, 04 939 9868
Lower Hutt Urgent Pharmacy: 729 High Street, Boulcott
Animal Control (Lower Hutt): 04 570 6666
Utilities & Services
Power & Gas: Contact your service provider directly
Water & Sewage Emergencies: Call 111 or 04 570 6666
Environmental Pollution Reports: Report Online
Poisons Hotline: 0800 764 766 (24/7 National Poisons Centre)
Rail Emergencies: 0800 808 400
Other Services
ACC (Accident Compensation Corporation)
- www.acc.co.nz
- Claims: 0800 101 996 | claims@acc.co.nz
- Businesses: 0800 222 776 | business@acc.co.nz
- Providers: 0800 222 070 | providerhelp@acc.co.nz
Emergency Management
Visit WREMO.nz for real-time updates on:
Pest outbreaks
Earthquakes
Tsunamis
Storms
Flooding
Landslides
How to Get Here
Petone is only 10 Minutes from Wellington!
Petone is only a 10-minute train ride or drive from Wellington CBD, making it easy to access by multiple transportation options. Whether you’re traveling by train, bus, or car, getting to Petone is simple and convenient.
There are several convenient ways to get to Petone from Wellington:
- By Car: Petone is about a 10–20-minute drive from Wellington’s city centre. You can take State Highway 2 (SH2) over the Wellington Harbour Bridge and then head north to reach Petone.
- By Train: The train ride (HVL, WRL, MEL) from Wellington to Petone is quick and easy, taking at most 15 minutes. All 3 of the HVL, WRL, and MEL lines stop at Petone Station, making them a great option for those without a car.
- By Bus: There are also regular buses (#81, #83, #84) that run between Wellington and Petone. The journey typically takes about 25-30 minutes depending on traffic.
- By Bike: For the more adventurous, cycling from Wellington to Petone is a popular option, with a dedicated cycle path along the coast, offering scenic views along the way.
- By Taxi or Ride-share: You can always take a taxi or use a ride-share service like Uber for a direct and comfortable trip to Petone.